At Kalyanja, we strive to provide a seamless shopping experience for our customers. This includes ensuring timely and reliable shipping and delivery of your orders. Please read our shipping and delivery policy below for more information:
Shipping:
- We deliver across India.
- All orders are processed and dispatched within 1-2 business days. Orders placed on weekends or public holidays are dispatched the next business day.
- Once your order is shipped, you will receive a confirmation email/SMS with tracking information.
- We partner with reputable shipping carriers to ensure the safe and efficient delivery of your orders.
Delivery:
- Standard delivery typically takes 4-7 business days from dispatch, depending on your location.
- Metro cities are usually faster; remote areas may take slightly longer.
- Shipping charges (if any) and Cash on Delivery availability are shown at checkout.
- Please note that delivery times may be affected by external factors such as courier delays, weather conditions, or public holidays.
Order Tracking:
- You can track the status of your order using the provided tracking number, or from your Kalyanja account.
- If you have any questions or concerns regarding the shipping or delivery of your order, please contact us at kalyanjafashion@gmail.com.
Order Cancellation:
- You can cancel your order any time before it is dispatched by emailing kalyanjafashion@gmail.com or messaging us on WhatsApp at +91 94270 12647 with your order number.
- Once an order has been dispatched, it cannot be cancelled, but you may request a return after delivery as per our Returns & Refund Policy.
Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact us immediately with any relevant information or documentation.
- We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
Returns:
- We offer a 7-day return policy. Please see our Returns & Refund Policy for full details.